Category Archives: Holidays

We hate to brag, but…

1 Reply

We love our clients and work very hard to make sure all of their travel dreams come true.

As the majority of our business is from word of mouth referrals, it’s always great to get feedback to see how they enjoyed their vacations.

Here is some of our most recent feedback:

 “GetAway Travel Service is the company that we used for our recent trip to France and Italy. They spent a lot of time with us to help us decide where we wanted to go and what we wanted to see. They took care of all of the details and provided all of the information we needed to avoid stress when we were there. Everything went flawlessly. I highly recommend Sue Adams and Paul Adams at GetAway. Consider using them for your next trip!”

These clients took an amazing river cruise in France and then while they were already in Europe, we sent them on a luxury tour of Italy (Venice, Rome, Florence).

“We booked our 25th anniversary trip with them this summer. When the plans changed (beyond our control) just 5 days before our trip, Paul and Sue booked us an entirely new trip and took the stress away! We are already booked with them next year.” 

These clients had booked a Celebrity Galapagos cruise over 1 year in advance.  Literally days before departure, the cruise was cancelled (very rare circumstances).  We quickly scrambled and sent them on a dream cruise to Alaska.  We worked with the cruise lines to get them an upgrade on their Alaska cruise stateroom, and got full refunds on their air and cruise for Galapagos.   They have already rebooked their Galapagos cruise for next year.

Is there anything we can do to help you make your vacation dreams come true?

Experience the difference that smart dedicated travel agents can make in your next vacation.

 

 

Life is Uncertain; Take the Trip First.

2 Replies

At the travel agency we receive lots of brochures from suppliers.  Many times I’ll open a packet, store the brochures and toss everything else including the packing material into recycling.  Sometimes I’ll even put the brochures right into recycling bin if it is from a supplier that we don’t really feels works best for our customers.  Oftentimes the brochures include some sort of cover letter which is usually related to telling us what we should know about any new products the supplier has or what highlights we should read in the brochures.  Recently one cover letter caught my attention and I thought I would share.

Kirk Demeter is the president of Down Under Answers (DUA).  As you’d expect with the name Down Under Answers, they specialize in Australia, New Zealand and South Pacific destinations.  Kirk wrote what I feel is an inspiring cover letter to include with their 2013-2014 travel planners.

” As I cast about for positive resolutions for 2013, a bumper sticker came to mind – ‘Life is uncertain; eat dessert first’.  I decided to amend that to – Life is uncertain; take the trip first.

In our business we hear constantly from customers how their trip was ‘life enhancing’, how it fulfilled a long-held dream, how it was so much more than expected.  That it led to new friends, fueled their desire to travel even more and inspired others to travel.

There are always several items on our wish lists, and we all love new toys, but a trip is something that never loses its novelty, no matter how many times we look at the photos, or turn to each other and say ‘remember the day we…’.  Trips don’t sit in the garage or attic gathering dust; they live within us, making us feel good each time we think back.”

Trips certainly do live within us.  Our travel experiences help shape our thoughts, desires and values.  Sometimes on trips we learn grace, sometimes we learn humility, sometimes we even learn that we eat too many desserts when we are not at home!

Which would you remember more fondly 10 years from now, your new 60″ super duper plasma monster TV, or diving off the deck of your over-water bungalow in Fiji?   The TV probably won’t even last 10 years, but the memories of the island will stay with you forever.  I agree –  Life is uncertain; take the trip first.

04-Likuliku Lagoon Resort Fiji 2-1-2011 1-16-11 PM

Top 10 Reasons to Use a Travel Agent

Leave a reply

Tweaked a bit, but originally from our friends at Travel Impressions – Ruthanne Terrero, (TravelAgentCentral) author

  1. You’ve googled “Mexico Vacation” and come up with 145 million results. Need a little help editing those choices down a bit?
  2. Remember when you used that obscure website to book your hotel and when you got there you spent your beach vacation overlooking a parking lot?
  3. How many hours were you on hold with the airlines after your flight was canceled?
  4. Did you really mean to spend your honeymoon at a resort whose tiny pool was filled all day with screaming children?
  5. Who knew that when you booked the “villa” in Tuscany that it would be a small room with a kitchenette and no air conditioning?  Funny, it looked much better on your computer screen.
  6. No one explained that in July, it’s winter time in Rio and you showed up there with nothing but five Hawaiian shirts and three pairs of swimming trunks.Tulum2
  7. How about the time you really needed a restful vacation and you ended up in New Orleans during Mardi Gras and someone lost their lunch on your new shoes?
  8. Yes, I guess that hotel did you use a telephoto lens when they took a picture of those guest rooms you saw on their website.
  9. I suppose contacting the Attorney General to resolve the fact that the internet site has billed your credit card 3 times for the same trip is the only route to go at this point.
  10. It was definitely odd that there were no cab drivers at the airport at 3 o’clock in the morning when you landed in Cost Rica.  Who knew you should have pre-booked a hotel transfer when you booked the hotel and air?
  11. So that’s what they meant when they talked about an excursion to see “pole dancers”.